FAQs

How to make a reservation?

Before making a reservation, please check the price of the tour by filling the number of pax, choosing the departure date, and clicking “Check Rates” button. Click “Book It” button to reserve the accommodation type you prefer for the tour and process to the next step.

Re-check the services you would like to book then click “Submit Booking” to navigate to the final step. At the final step, fill your necessary information in the detail information form.

Please fill correct information, especially the email address and phone number so that we can contact you to process the booking. Once finish filling the information, click “Submit” button to send the request to us.

Note: An automatic email will be sent to your email address and our salespeople will soon contact you regarding the reservation. In the meantime, you have successfully sent your request to us.

Do you have any discount if we have more people join in our group?

Journey Vietnam always encourages guests to join our tour in a bigger group because it helps you to save...

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Do I need to pay the deposit?

A 50% minimum deposit of the full amount (plus a bank commission fee if paying by *credit card* or...

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What is the booking process?

Step 1: Check Rates Fill in the numbers of adults, children, and infants of your group, enter your departure date and click ‘Check Rates’ button,...

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What does the Price include?

Up to each tour or package, the price includes different benefits for the customer. However, the price of Journey...

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