Privacy and Security

Privacy and Security.


Journey Vietnam respects your privacy. We have created this privacy statement in order to demonstrate our commitment to you, our visitors. This privacy statement discloses the privacy practices for this site,
All your personal information will not be revealed to any others.
Our site uses forms in which you give us contact information (like your name, address, and email address) so you can book travel services, request information and support.
We use your customer information only when it will be important for us to contact you regarding our website, Journey Vietnam’s new services, and special offers we think you’ll find valuable.
This site may also contain links to other sites that Journey Vietnam is not responsible for the privacy practices or the content. For more information on this subject, please see our terms and conditions.
Our site uses cookies to gather information on online traffic. We use this information from our site statistics (for example your IP address) to help diagnose problems with our server, and to administer our site.
We also gather broad demographic information from this data to help us improve our site and make your browsing experience more enjoyable. This is not linked to any personally identifiable information.


This site has security measures in place to protect the loss, misuse and alteration of the information under our control.
Changing your communication preferences.
As a customer of, you may alter your customer information or opt-out of receiving communications from us at any time.
You may send an email to

  • Sending Emails:

We contact you via email to send information that you have requested. We also provide email links, as on our contact our page, in order to allow you to contact us directly. We strive to promptly reply to your messages.
The information you send to us may be stored and used to improve this site and our products, or it may be reviewed and discarded. However, your information will never be shared with third parties.
As we mentioned above, your information will be kept secret. The only exceptions are when we are required by law, in the good-faith belief that such action is necessary in order to conform to the edicts of the law, or we must comply with a legal process served on our website.

  • Our Practices changes:

If we change our information handling practices or other privacy aspects, we will post those changes on this privacy statement, at least 3 days prior to their implementation.

  • Surveys:

From time-to-time our site requests information from users via surveys. Participations in these surveys are completely voluntary and the users therefore have a choice whether they disclose this information or not.
Information requested may include contact information (such as name and country of residence), and demographic information (such as zip code, age level). Information in these surveys will be used for purposes of monitoring and improving the use and satisfaction of this site.
Please contact us at:

Copyright © 2016 Journey Vietnam.